Ultimately Performance Management is about the quality of the conversation…not the paperwork. Baxter Neumann have helped clients to design and deliver a more dynamic and motivational approach to Performance Management throughout the entire organisation up to Board level. It’s partly about having a process that works and is aligned to your key business objectives. It’s also about appropriate and relevant measurement of performance and linkage with reward and the values or culture you are trying to promote. In the final analysis, it’s a question of skills and capability: can a manager handle the ‘difficult conversation’

It is often quoted that ‘people leave Managers not Companies’. The manager’s ability to motivate, retain, improve, coach and set expectations in day to day contact situations and especially in a Performance Management context, should be regarded as one of the most critical opportunities for any organisation

Baxter Neumann expertise in Performance Management covers the development of critical management skills as well as:

• the process design and policy considerations
• alignment to reward and recognition
• stakeholder communications