Helping clients to structure themselves ‘to be the best that they can be’ is the foundation of our work in organisational effectiveness.

Typically, we are engaged by the Board or senior management teams who need to execute a new strategy and know their current operating model isn’t fit for purpose. Other drivers may include the need to reduce the cost base or differentiate the service offering in the market.

Baxter Neumann help clients to make informed decisions. To consider the options and then select the optimum Operating Model to deliver their business strategy. Our involvement extends to re-design of work process, establishing precise accountabilities and hand off points, creating a clear line of sight to the customer and particularly, helping you develop the internal capability you require for the future.

Developing a new organisation design is challenging, implementing it effectively and balancing the trade offs, is a far bigger hurdle.  The organisational vision developed by the senior team is often diluted as responsibility for implementation is handed over. Compromises are made without fully understanding the broader consequences; frequently stakeholder communications are poorly managed. The end result: failure to deliver all the benefits and disillusioned people throughout the organisation

Implementation is where BN comes into its own.

We help clients to plan the change effectively. Securing the right people in the right roles with a clear, shared view of what the organisation stands for, how it should work and how we can measure the results through effective Performance Management.